How to update a repair status in Quikpair

Move a job through the workshop and tell the customer.

Steps

  1. Open the repair and tap Status in the action bar — or tap the status badge at the top of the job.
    Update a repair status, step 1, on a desktop browserUpdate a repair status, step 1, in the mobile app
    • 1 Pending
  2. Pick the new one: In Store, Pending, In Progress, Waiting Parts, Ready for Pickup, Completed, Delivered, Returned Without Service or Cancelled.
  3. Add a note, and photos if there is something to show — both land on the repair timeline.
  4. On a closing status, mark whether the job was resolved.
  5. Adjust the service cost or the discount here if the work turned out different.
  6. Save — the button reads Update Status.
    Update a repair status, step 6, on a desktop browserUpdate a repair status, step 6, in the mobile app
    • 1 Update Status

Good to know

Related steps