How to re-enter a returned repair in Quikpair

The customer is back with the same device — keep the history together.

Steps

1. Start a new repair as usual.

   

2. Switch on re-entry, and search the previous job by ticket number or customer name.
3. Pick it — the device details carry over into the new job.
4. Record what has gone wrong this time, then save.

Good to know

• The new job stays linked to the original, so you can see the device’s full history.