How to delete a payment on a sale in Quikpair

Undo a payment that was recorded wrongly — wrong amount, wrong account, wrong invoice.

Steps

1. Open the sale and scroll to Payment History.
2. Find the payment that should not be there.
3. Tap Delete payment beside it.

   

   • 1 Print Receipt
   • 2 Delete payment

4. Confirm.

Good to know

• The money comes back out of the payment account it landed in, and the invoice balance goes back up.
• A sale settled by a return rather than by cash shows Returned (credit note) on the invoice, so the two are never confused.
• This is for correcting a mistake. Money genuinely going back to the customer is a sale return, not a deleted payment — that keeps the stock and the audit trail right.