{
  "product": "Quikpair",
  "module": {
    "slug": "reports",
    "title": "Reports"
  },
  "task": {
    "slug": "send-reminders",
    "title": "Chase an overdue balance",
    "question": "How to send a payment reminder in Quikpair"
  },
  "url": "https://www.quikpair.com/how-to-use/reports/send-reminders/",
  "summary": "Nudge the customers who owe you, from the report that lists them.",
  "steps": [
    {
      "n": 1,
      "instruction": "Open Reports and run the Outstanding report.",
      "screenshot": {
        "desktop": "https://www.quikpair.com/screenshots/reports/outstanding-plain-desktop.webp",
        "mobile": "https://www.quikpair.com/screenshots/reports/outstanding-plain-mobile.webp"
      }
    },
    {
      "n": 2,
      "instruction": "Sort or filter to the balances you want to chase."
    },
    {
      "n": 3,
      "instruction": "Tap Remind on a row. It sits in the table’s Actions column, so it is on the desktop layout — the phone shows the balances without the row actions."
    },
    {
      "n": 4,
      "instruction": "Check the message — it starts from your saved template — and send it by WhatsApp or SMS."
    }
  ]
}