{
  "product": "Quikpair",
  "module": {
    "slug": "repairs",
    "title": "Repairs"
  },
  "task": {
    "slug": "timeline",
    "title": "Read a repair’s history",
    "question": "How to see what happened on a repair in Quikpair"
  },
  "url": "https://www.quikpair.com/how-to-use/repairs/timeline/",
  "summary": "Every status change, payment and refund on the job, in order, with who did it.",
  "steps": [
    {
      "n": 1,
      "instruction": "Open the repair and scroll to Activity Timeline.",
      "screenshot": {
        "desktop": "https://www.quikpair.com/screenshots/repairs/timeline-desktop.webp",
        "mobile": "https://www.quikpair.com/screenshots/repairs/timeline-mobile.webp"
      }
    },
    {
      "n": 2,
      "instruction": "Each entry says what happened and when: a status change, a payment, or a refund."
    },
    {
      "n": 3,
      "instruction": "A status entry carries the note the technician wrote, and any photos they attached — tap a thumbnail to see it full size."
    },
    {
      "n": 4,
      "instruction": "A payment or refund entry shows the amount, the method, and who took it."
    }
  ],
  "notes": [
    "This is the record to open when a customer disputes what was said or when a payment was taken — it is written as the work happens, not afterwards.",
    "Notes and photos get onto the timeline through the status change, so the habit worth building is writing the note there rather than nowhere."
  ]
}