{
  "product": "Quikpair",
  "module": {
    "slug": "repairs",
    "title": "Repairs"
  },
  "task": {
    "slug": "find",
    "title": "Find a repair",
    "question": "How to find a repair in Quikpair"
  },
  "url": "https://www.quikpair.com/how-to-use/repairs/find/",
  "summary": "Get to the right job on a busy board.",
  "steps": [
    {
      "n": 1,
      "instruction": "Open Repairs and type a ticket number, customer name or phone into the search box.",
      "controls": [
        "Scan Barcode"
      ],
      "screenshot": {
        "desktop": "https://www.quikpair.com/screenshots/repairs/find-flow-1-desktop.webp",
        "mobile": "https://www.quikpair.com/screenshots/repairs/find-flow-1-mobile.webp"
      }
    },
    {
      "n": 2,
      "instruction": "Or tap Scan and scan the barcode sticker on the device."
    },
    {
      "n": 3,
      "instruction": "Use the status tabs along the top for a quick cut — All, In Store, Pending, In Progress, Waiting Parts, Ready, Completed, Delivered, Returned or Cancelled."
    },
    {
      "n": 4,
      "instruction": "The row of chips under them cuts by payment instead — All, Due, Partial or Paid."
    },
    {
      "n": 5,
      "instruction": "Tap the filter button for more: customer, assigned technician, date range, issues, payment status, and resolved or not resolved.",
      "controls": [
        "Apply Filters"
      ],
      "screenshot": {
        "desktop": "https://www.quikpair.com/screenshots/repairs/find-flow-2-desktop.webp",
        "mobile": "https://www.quikpair.com/screenshots/repairs/find-flow-2-mobile.webp"
      }
    },
    {
      "n": 6,
      "instruction": "Apply Filters. The chips below the search box show what is on, and each one clears on its own."
    }
  ]
}