{
  "product": "Quikpair",
  "module": {
    "slug": "repairs",
    "title": "Repairs"
  },
  "task": {
    "slug": "delete",
    "title": "Delete a repair",
    "question": "How to delete a repair in Quikpair"
  },
  "url": "https://www.quikpair.com/how-to-use/repairs/delete/",
  "summary": "Remove a job card raised in error — including one that already has money on it.",
  "steps": [
    {
      "n": 1,
      "instruction": "Open the repair, or find it in the list."
    },
    {
      "n": 2,
      "instruction": "Choose Delete from the ⋯ menu.",
      "controls": [
        "Delete"
      ],
      "screenshot": {
        "desktop": "https://www.quikpair.com/screenshots/repairs/delete-flow-1-desktop.webp",
        "mobile": "https://www.quikpair.com/screenshots/repairs/delete-flow-1-mobile.webp"
      }
    },
    {
      "n": 3,
      "instruction": "Tap Continue — Quikpair checks what is attached to the job before it deletes anything.",
      "controls": [
        "Continue"
      ],
      "screenshot": {
        "desktop": "https://www.quikpair.com/screenshots/repairs/delete-flow-2-desktop.webp",
        "mobile": "https://www.quikpair.com/screenshots/repairs/delete-flow-2-mobile.webp"
      }
    },
    {
      "n": 4,
      "instruction": "If nothing is attached it says Ready to delete and shows the ticket, customer, item and status. Check it is the right job, then tap Delete Repair."
    },
    {
      "n": 5,
      "instruction": "If payments or parts are attached it says Cannot delete repair and lists them instead. Nothing has been deleted."
    },
    {
      "n": 6,
      "instruction": "Clear them from that list: the bin beside a payment removes that one, Delete All clears them together, and parts work the same way.",
      "controls": [
        "Delete All",
        "Recheck"
      ],
      "screenshot": {
        "desktop": "https://www.quikpair.com/screenshots/repairs/delete-flow-3-desktop.webp",
        "mobile": "https://www.quikpair.com/screenshots/repairs/delete-flow-3-mobile.webp"
      }
    },
    {
      "n": 7,
      "instruction": "Tap Recheck. With nothing left attached the dialog turns green, and Delete Repair finishes the job."
    }
  ],
  "notes": [
    "This is deliberate — deleting a repair that has money against it would leave the payment stranded and your accounts wrong, so Quikpair makes you deal with the money first.",
    "Deleting a payment here removes it from the payment account it landed in too.",
    "If the job really happened, set it to Cancelled or Returned Without Service instead of deleting it — that keeps the history.",
    "Deleting needs the repair delete permission."
  ]
}