How to create a purchase return in Quikpair

Send stock back to the supplier and recover what you paid for it.

Steps

1. Open the received purchase and choose Create Return.
2. Tick the items going back — Select all takes every returnable line at once.

   

   • 1 Select all

3. Set the Return Quantity on each line, and pick the serial units where the product is serialised.
4. Set the Return Date, and say why in Return Reason.
5. Add an Item Reason on a single line if one needs its own explanation, and Additional Notes for anything else.
6. Check the Return Summary, then tap Process Return.

   

   • 1 Process Return

Good to know

• A purchase return asks for no refund method, unlike a sale return. You are not paying anyone — you are waiting for the supplier to settle, and how they do that is recorded when the money arrives.
• Only lines that have not already gone back can be selected. A fully returned order says All items have been returned.
• The return is raised as Pending until it is approved — see Approve or reject a purchase return.
• Stock leaves your shelves only once the return is approved, so raising one does not move your figures.

Related steps

• Approve or reject a purchase return