{
  "product": "Quikpair",
  "module": {
    "slug": "purchases",
    "title": "Purchases"
  },
  "task": {
    "slug": "approve-return",
    "title": "Approve or reject a purchase return",
    "question": "How to approve a purchase return in Quikpair"
  },
  "url": "https://www.quikpair.com/how-to-use/purchases/approve-return/",
  "summary": "Decide on goods going back to a supplier, and record what you get back.",
  "steps": [
    {
      "n": 1,
      "instruction": "Open Purchase Returns and tap the return."
    },
    {
      "n": 2,
      "instruction": "Check the items against the original order, and read the reason.",
      "controls": [
        "Approve"
      ],
      "screenshot": {
        "desktop": "https://www.quikpair.com/screenshots/purchases/return-decide-flow-1-desktop.webp",
        "mobile": "https://www.quikpair.com/screenshots/purchases/return-decide-flow-1-mobile.webp"
      }
    },
    {
      "n": 3,
      "instruction": "The amount summary shows the goods value returned, the tax, and what the supplier owes you."
    },
    {
      "n": 4,
      "instruction": "Tap Approve Return to accept it, or Reject Return to turn it down.",
      "controls": [
        "Approve",
        "Reject"
      ],
      "screenshot": {
        "desktop": "https://www.quikpair.com/screenshots/purchases/return-decide-flow-2-desktop.webp",
        "mobile": "https://www.quikpair.com/screenshots/purchases/return-decide-flow-2-mobile.webp"
      }
    },
    {
      "n": 5,
      "instruction": "To Receive from Supplier shows what they owe you once it is approved."
    },
    {
      "n": 6,
      "instruction": "When the money arrives, tap Receive Payment — the Receive Refund box asks for the amount, the method, and the account it lands in."
    },
    {
      "n": 7,
      "instruction": "The button then reads View Payments, listing what has come back so far."
    }
  ],
  "notes": [
    "Stock comes back out only when the return is approved, so a rejected return leaves your figures alone.",
    "If the purchase is not yet paid in full, the return is set against what you owe rather than refunded — the order then shows Returned (credit note).",
    "Refund Due is what is still outstanding from the supplier, which is not the same as Total Return: a supplier may settle in instalments.",
    "The purchase itself carries a Returns to Supplier section, so an order and its returns stay together."
  ]
}