{
  "product": "Quikpair",
  "module": {
    "slug": "customers",
    "title": "Customers"
  },
  "task": {
    "slug": "report",
    "title": "Open a customer report",
    "question": "How to view a customer report in Quikpair"
  },
  "url": "https://www.quikpair.com/how-to-use/customers/report/",
  "summary": "Everything about one customer on a single page — what they owe, and everything you have done for them.",
  "steps": [
    {
      "n": 1,
      "instruction": "Open Customers and tap View Report on their row.",
      "controls": [
        "Statement",
        "Edit"
      ],
      "screenshot": {
        "desktop": "https://www.quikpair.com/screenshots/customers/report-flow-1-desktop.webp",
        "mobile": "https://www.quikpair.com/screenshots/customers/report-flow-1-mobile.webp"
      }
    },
    {
      "n": 2,
      "instruction": "The cards at the top show Total Repairs, Total Sales, Repair Balance, Sales Balance and the Total Outstanding Balance."
    },
    {
      "n": 3,
      "instruction": "Use the tabs to move between their repairs, sales, payments and rent orders.",
      "controls": [
        "New repair",
        "New sale"
      ],
      "screenshot": {
        "desktop": "https://www.quikpair.com/screenshots/customers/report-flow-2-desktop.webp",
        "mobile": "https://www.quikpair.com/screenshots/customers/report-flow-2-mobile.webp"
      }
    },
    {
      "n": 4,
      "instruction": "Tap any row to open that document."
    },
    {
      "n": 5,
      "instruction": "Edit Customer changes the record; Statement opens the full ledger. New repair and New sale start a document with them already filled in."
    }
  ],
  "notes": [
    "Total Outstanding Balance is repairs and sales together — the number to quote when they ask what they owe.",
    "Payments can be removed here if one was recorded wrongly."
  ]
}