{
  "product": "Quikpair",
  "module": {
    "slug": "customers",
    "title": "Customers"
  },
  "task": {
    "slug": "opening-balance",
    "title": "Record what a customer already owed",
    "question": "How to set a customer opening balance in Quikpair"
  },
  "url": "https://www.quikpair.com/how-to-use/customers/opening-balance/",
  "summary": "Start a customer with the debt they were carrying before Quikpair.",
  "steps": [
    {
      "n": 1,
      "instruction": "Add or edit the customer."
    },
    {
      "n": 2,
      "instruction": "Set Opening Balance to the amount outstanding.",
      "screenshot": {
        "desktop": "https://www.quikpair.com/screenshots/customers/opening-balance-desktop.webp",
        "mobile": "https://www.quikpair.com/screenshots/customers/opening-balance-mobile.webp"
      }
    },
    {
      "n": 3,
      "instruction": "Choose the Balance Type: Receivable (Customer owes us), or Payable (We owe customer)."
    },
    {
      "n": 4,
      "instruction": "Set the Balance Date — the date the balance runs from."
    },
    {
      "n": 5,
      "instruction": "Save."
    }
  ],
  "notes": [
    "This is how a shop moving onto Quikpair keeps its debts without re-entering old invoices.",
    "The opening balance appears on the statement as the balance brought forward, so the ledger adds up from day one.",
    "Payable is the unusual case: the customer is in credit with you, perhaps from a deposit."
  ]
}